Support & Help Center
Contact our dedicated support desk, browse common questions, or download the Chrome extension.
Telegram Support
Instant chat, live troubleshooting & activation.
@a2z_supports
WhatsApp Support
Direct messaging and immediate plan queries.
+251 920 208 446
Email Desk
Formal inquiries, licensing & billing.
[email protected]
Phone Call
Direct voice call assistance during working hours.
+251 920 208 446
Extension Installation & Setup Guide
Get up and running with Passport Autofill in three quick steps.
1
Install from Store
Install directly in 1 click from the official Chrome Web Store.
2
Pin to Side Panel
Click the Chrome puzzle icon, find Passport Autofill, and open it in the Chrome Side Panel.
3
Scan & Autofill
Navigate to your visa or medical form portal, drop a passport scan, and click Fill All Fields.
Frequently Asked Questions
What is the single purpose of Passport Autofill?
The extension is designed exclusively to help travel agencies, medical recruitment consultants, and visa processing agents extract passport biometric details (via client-side OCR) and accurately autofill corresponding fields on authorized visa booking and medical examination portals (such as Wafid/GAMCA and Enjaz).
How does the extension protect passport applicant privacy?
Passport images and MRZ text are processed locally inside your browser runtime. We never sell, share, or store applicant biometric data on external servers for marketing, and OCR memory is cleared once the active form session concludes.
Which permissions does the extension require and why?
The extension requires only 'activeTab' (to read and fill fields only on the tab you are actively working on), 'scripting' (to locate input boxes and dropdowns), and 'storage' (to save your preferred theme, language, and custom field mappings locally).
How do daily scan limits and quotas work?
Every registered agency account receives a daily scan allowance. When you scan a passport or autofill a form, your remaining daily quota updates in real time. Quotas automatically replenish every 24 hours. Enterprise and custom quotas can be activated by contacting support.
Can I customize mappings for portals not preconfigured?
Yes! Use the '🔍 Scan This Page' button in the extension side panel. It will automatically detect all input fields, checkboxes, and select dropdowns on any webpage, allowing you to map passport attributes and save custom templates for that specific domain.